Parcelcompare
Support

Send parcels worldwide from only £2.79

Compare our prices and surcharges


With Parcelcompare you can save up to 60% on the world’s best couriers against going direct. In fact, many of our prices are cheaper than postage. All of our quotes include all applicable surcharges, and on this page you can also learn what types of surcharges may affect your package.

If you’re sending a large or heavy item there may be additional surcharges which will be applied to your shipment when we provide you with a quote.

Learn more about our courier services

Parcel protection


We offer £50 free protection*. For higher value items you can purchase additional parcel protection at a maximum of £20,000 per shipment.


Signature required


Guarantees your shipment will not be delivered without signature. £4.00 per shipment

More info: All our delivery partners normally obtain a signature for each delivery. However sometimes a courier will leave a package in a safe place such as a porch. By selecting the signature required option you can ensure the courier will not release the package without signature.

Money back guarantee upgrade


If your shipment is delayed due to a carrier error, then you will receive a full refund.

Surcharge of 10% of your parcel quote.



Surcharges applied during the booking process

Residential delivery charge


Parcelcompare applies a surcharge for deliveries to home addresses.

£2.95 surcharge in addition to the delivery costs.

More info about residential delivery charges:
It costs a courier more to deliver to a home address because the courier may have to travel further and often the receiver isn’t home, so the delivery fails. As a result, most couriers charge more to deliver to your home address.

We do however subsidise the cost of home delivery so you enjoy significant savings, as you do with all Parcelcompare’s price comparison services.

Please note that the residential delivery charge is applied during the booking process once you have selected the collection and delivery address. We cannot apply the charge in your initial quote as we don’t know if you are shipping to a home address at that point. You can however add it as an upgrade option on the quote page itself.

Remote area delivery


Although Parcelcomparecan deliver to almost any location in the world, some rural areas have an extended area surcharge applied, and for very remote locations higher remote area surcharges are added.

The following surcharges will be applied in addition to shipping costs:

- Extended areas - £21.43 or £0.38 per kg, whichever is greater.
- Remote areas - £21.43 or £0.38 per kg, whichever is greater.

More info:
It costs couriers more to deliver to remote locations. Every courier has a different set of areas that they consider to be remote. So long as you entered the collection and delivery postcode on our homepage when obtaining a parcel comparison quote, any applicable surcharges will be included in your parcel quote, so you can always compare prices and make your own choice.



Deliver costs for large and heavy parcels

Carrier name

Surcharge name

length

2nd longest side

weight

length + Girth combined

Surcharge per package

Other conditions

UPS

Additional handling

100 cm

76 cm

25 kg

£18.30

Any item not fully encased in a wood, cardboard or metal shipping container.

UPS

Large package surcharge

300 cm

£119.15

A minimum billable weight of 40 kg per shipment will apply.

UPS

Over Max limits surcharge

274 cm

70 kg

400 cm

£100.00

Any item not fully encased in a wood, cardboard or metal shipping container.

DHL

Oversize Piece

100 cm

£17.00

DHL

Overweight Piece

70 kg

£81.50

DHL

Non-Conveyable Piece

£17.00

For every piece within a shipment with actual weight between 25kg to 70kg.

Parcelforce

Manual handling

110 cm

70 cm

£7.95

Domestic

Parcelforce

Large package surcharge

150 cm

30 kg

300 cm

£60.00

Domestic

Parcelforce

Large package surcharge

250 cm

30 kg

400 cm

£100.00

Domestic 24 or 48 large service

FedEx

Additional Handling

25 kg

£30.00

Any package with an actual Weight greater than 25kg

FedEx

Additional handling

121 cm

76 cm

266 cm

£9.30*

FedEx

Oversize fee

243 cm

330 cm

£49.25*

FedEx

Additional handling-Freight

157 cm

£49.25*

A shipment is clasified as freight if any one parcel exceeds 68 kg in physical or volumetric weight or length exceeds 274 cm or length+girth exceeds 330 cm

FedEx

Additional handling-Freight forwarder

157 cm

£9.80*

A shipment is clasified as freight if any one parcel exceeds 68 kg in physical or volumetric weight or length exceeds 274 cm or length+girth exceeds 330 cm

FedEx

Unauthorized Package Charge

274 cm

68 kg

419 cm

£215.00

FedEx

Unauthorized Freight Charge

302 cm

1995 kg

762 cm

£340.00

DPD

Oversized/Overweight Charge

100cm

30kg

230cm

£15.50

Domestic shipments

DPD

Oversized Exports Charge

175cm

30kg

300cm

£22.00

International Shipments

Note:

  • Charge gets applied when the above mentioned criteria exceeds.

  • All large & heavy parcel surcharges listed above will be subjected to fuel surcharge.

* Per shipment

Undeliverable shipments, collection re-booking and cancellation charges

Undeliverable Shipments


When we are unable to deliver your parcel.

A £5 surcharge will apply to the parcel delivery price

More info
Most couriers make three delivery attempts; however, some only make one. Once the final delivery attempt is made the shipment will be taken to the carrier’s depot or a local retailer for your collection. We will email you to notify you of this, at which point you will have five working days to collect the shipment otherwise it will be returned to you. When a packages return you are liable to also pay the return shipping costs in addition to this surcharge.







Failed collection charge


When a collection failed due to you not being available when the courier arrives.

More info
Every time a courier has to attend delivery it costs money and time, and the wasted journey also has an environmental impact. As a result, we apply a rebooking fee for all failed collections. We also recommend you use our access point service, which allows you to drop off your package any time to a local retailer, so you don’t need to waiting all day for the courier to arrive.

Carrier

Charge*

EVRi, DHL, FedEx, TNT

FREE

DPD

£10.56

Parcelforce

£9

UPS Same day collection

£3.84

UPS Next day collection

FREE

* All charges inclusive of VAT

Cancellation


If you wish to cancel your shipment, a cancellation fee is applied depending on which courier you have used.

Carrier

Charge*

EVRi

£6 or the total shipping cost, whichever is less

DPD

£10.56

Parcelforce

£9

All other carriers

£6












Address correction


Where you provide an incorrect address and we update the address in order to deliver your parcel, £9.15 per shipment will be applied to our normal delivery costs.

More info
Providing an incorrect address can result in a wasted journey and additional work is required to reroute the parcel. The surcharges applied cover this additional administration.




Warehouse storage charges


When a shipment is stored for more than three days due to the delay in customs clearance

This charge is applied when your shipment is held in the courier’s warehouse for more than 3 days whilst waiting to be cleared through customs.

£5 per day storage charge

More info
If we contact, you or your receiver requesting additional information in order to clear your goods and you do not respond within three days a storage charge will be applied.

Manual handling charges

Carrier Name

Surcharge Name

Surcharge per package

Other Conditions

DPD

Non-Compatible Surcharge

£6.75

Parcels which are incompatible with the DPD automated sortation equipment.

DPD

Handling Charge

£8

Door to door collection (for Domestic shipment)

DPD

Handling Charge

£20

Drop-off Service (for Domestic shipment)

DPD

Oversize Export

£21

For EU shipments

ParcelForce

Manual Handling Surcharge

£7.95

For all items between 1.1m and up to 1.5m, or with a 2nd largest dimension greater than 0.7m

ParcelForce

Manual Handling Surcharge

£3.15

All items that require manual processing that are up to 1.1m length or where the 2nd largest dimension is 0.7m or below.

DHL

Non-Stackable Pallet Surcharge

£255

This surcharge applies to any freight handling unit of a shipment that is non-stackable. Non-stackable means that the freight handling unit cannot be stacked vertically in a safe and secure manner

FedEx

Additional Handling Surcharge - Packaging

£6.30

Packages requiring special handling

FedEx

Additional handling charge - Non stackable

£168

This surcharge applies to any freight handling unit of a shipment that is non-stackable. Non-stackable means that the freight handling unit cannot be stacked vertically in a safe and secure manner

FedEx

US Inbound Processing Fee

£1.00

This charge is assessed on US import shipment in connection with the processing of those shipments for clearance.

Customs clearance surcharges


When shipping internationally outside of the EU your package will be subject to customs clearance. Most airfreight shipments will also have duty and tax applied by customs in the destination country, which is normally payable by the receiver.

Parcelcompareprovides some additional clearance options over and above our standard service.

Duty & tax advance


Rather than apply any tax and duty charges to the recipients Parcelcomparecan pay those charges on your behalf.

£15 minimum charge or 2.5% of the advanced amount whichever is the greater

More info
If you’re a business with the ParcelComparecredit accounts, we can reverse duty and tax charges back to your account. For prepay accounts we require all fees and estimated tax charges to be paid in advance.

Handover to broker


If your receiver wishes to nominate a broker to complete customs clearance on their behalf.

A £25 surcharge will be applied to the shipping costs

More info
Parcelcompareincludes all applicable surcharges at the point of quotation. Our prices include customs clearance and door-to-door delivery. However, if your recipient wishes to nominate their own broker to clear your shipment through customs an additional surcharge will apply.