Has the shipment been collected yet?

We recommend asking the driver to scan your parcel when it’s collected — this is standard practice for most couriers. Once scanned, your tracking will update to show the collection, though it may take a few hours to appear online.

If the parcel isn’t scanned at the time of collection, don’t worry — it will usually be scanned later at the sorting depot.

Note: EVRi drivers collect until 8pm, so please keep checking your tracking until then.